Our Commitment to Your Privacy

Fresno Financial Advisors requires that you (“Client”) provide us with current and accurate financial and personal information during our relationship. We are sensitive to the privacy concerns of our clients. We have a long-standing policy of protecting the confidentiality and security of information we collect about you. We will protect that information you have provided in a manner which is safe, secure and professional. We are providing you with this notice to help you better understand why and how we collect certain personal information, the care with which we treat that information, and how we use that information. 

Sources of Non-Public Information

We collect and maintain non-public personal information from the following sources: 

• • Information we receive from you in conversations, over the telephone, in voicemails, through written correspondence (via email, subscription agreements, investor questionnaires, applications, information you input to the client portal, or other forms);
  • Information about your transactions with us or others, such as what investments you hold, the transactions taking place in your account and your account balances; and,
  • Information captured on our website, including registration information and any information captured via “cookies,” and information that you input to our client portal. 

Information Security

We consider the protection of sensitive information to be a sound business practice, and to that end we employ physical, electronic and procedural safeguards to protect your non-public personal information in our possession or under our control. Additionally, no individual who is not so authorized shall obtain your personal and financial information.

Disclosure of Non-public Information

We do not disclose any non-public information about you to anyone, except as permitted or required by law or regulation and to certain authorized service providers. Scenarios for which we may share your non-public information include the following: 

• • When required to maintain or service your account; 
  • With persons acting in a fiduciary or representative capacity on behalf of your account; 
  • With credit agencies and authorized third party professionals including attorneys, accountants and auditors; 
  • In connection with a sale or merger of our business; 
  • To protect against or prevent actual or potential fraud, identity theft, unauthorized transactions, claims or other liability;
  • Via join marketing agreements with non-affiliated third parties, such as unaffiliated investment advisers; and,
  • In any circumstances with your instruction or consent. 

We maintain non-public personal information for our former clients and apply the same policies that apply to our current clients.

Opt-out Provisions

It is not our policy to share non-public personal and financial information with affiliated or unaffiliated third parties except under the circumstances noted above. Since sharing under such circumstances is necessary to service customer accounts or is mandated by law, there are no allowances for clients to opt out. This policy may change from time to time, and your continued use of the website and client portal after we makes changes is deemed to be acceptance of those changes.

Questions

If you have questions, comments, or concerns about this Privacy Policy, please contact info@FresnoFinancialAdvisors.com.

SMS Privacy Policy

Last Updated: September 10, 2024

Overview of SMS Program

Our SMS program provides updates, notifications, and promotional messages related to our services. By subscribing to our SMS program, you consent to receive SMS messages at the phone number provided. Message frequency may vary based on your interaction with our service.

Types of Personal Information We Collect

We may collect the following personal information to facilitate our SMS program:
   -Name
   -Phone number
   -Email address (if applicable)
   -Other contact information (if applicable)

Methods of Data Collection

We collect personal data through the following methods:
Online Forms: Information is collected when you submit a form on our website to subscribe to our SMS program.
Physical Forms: Information is collected when you fill out and submit a physical form at one of our locations or events.

How We Use Your Personal Data

The personal data we collect is used to:
   -Send you SMS messages related to updates, notifications, and promotional offers.
   -Communicate policy updates and other service-related information.
   -Prospect for new policies and clients, where applicable.
   -Improve our services and tailor our communications to better meet your needs.

Storage, Maintenance, and Protection of Personal Information

We store and maintain your personal information in secure databases protected by industry-standard security measures. We take appropriate steps to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

Sharing Personal Data with Third Parties

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Additionally, all the categories of personal data mentioned above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

However, we may share your data with trusted service providers who assist us in operating our SMS program, provided they agree to keep your data confidential and use it solely for the purpose of providing services on our behalf.

Managing Your Personal Information

You have the right to access, correct, verify, or remove your personal information at any time. To manage your information, please contact us at info@fresnofinancialadvisors.com.

Opt-Out Option:

If you wish to opt-out of receiving SMS messages, you may do so at any time by replying “STOP” to any of our messages or by contacting us directly at (559) 892-0002. Opting out will not affect your other interactions with our services.

Text messaging opt-in is excluded from information sharing with third parties.

Contact Us

If you have any questions or concerns regarding this SMS Privacy Policy or our data practices, please contact us at:

Fresno Financial Advisors
5260 N. Palm Ave., Ste. 320, Fresno, CA 93704
(559) 892-0002
info@fresnofinancialadvisors.com